Privacy Policy

Last Updated: 06/11/2025

Welcome to Genexindia (“Company”, “we”, “our”, “us”). Your privacy is important to us, and we are committed to safeguarding your personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you access our website or interact with our services.

1. Information We Collect

We may collect the following information when you use our website:

a. Personal Information:

  • Full Name
  • Email Address
  • Contact Number
  • Billing and Shipping Address
  • Payment Information (processed securely through authorized payment partners)

b. Non-Personal Information:

  • IP address, browser type, device details
  • Usage data such as pages visited, session duration, and referral source
  • Information collected through cookies and analytical tools

2. How We Use Your Information

We use the data collected for the following purposes:

  • To process, confirm, and deliver your orders or service requests
  • To communicate important updates, offers, and notifications
  • To enhance and personalize user experience on our website
  • To provide customer support and respond to inquiries
  • To maintain compliance with legal and regulatory obligations

3. Cookies & Tracking Technologies

Our website uses cookies to improve performance and provide a tailored browsing experience.
You may disable cookies from your browser settings; however, certain features of the website may not function correctly if cookies are disabled.

4. Data Sharing & Disclosure

We do not sell, trade, or rent your personal data.

We may share your information only with:

  • Trusted payment service providers
  • Logistics and delivery partners
  • Third-party service providers supporting analytics, marketing, or technical operations

All partners are obligated to follow confidentiality and data protection standards.

5. Data Security

We implement industry-standard security measures to protect your information. While we strive to maintain top-level security, no online data transmission can be guaranteed to be 100% secure.

6. Your Rights

You may exercise the following rights at any time:

  • Request access to the personal data we hold about you
  • Request correction or modification of inaccurate information
  • Request deletion of your personal data (subject to certain legal obligations)
  • Opt out of marketing or promotional communications

To submit a request, you can contact us at support@genexindia.co.in.

7. Third-Party Websites

Our website may include links to external sites. We are not responsible for the privacy policies, content, or practices of such third-party platforms. Users are encouraged to review their respective privacy policies.

8. Changes to This Privacy Policy

We may update or modify this policy periodically. Any revisions will be posted on this page with the updated date mentioned at the top.

9. Contact Us

If you have questions, concerns, or complaints regarding this Privacy Policy or how your information is handled, please reach out to us:

Email: support@genexindia.co.in